How do I refund a transaction on Windows Phone?

1. From the summary screen find and tap the transaction to be refunded.
2. View the receipt and verify the information from the transaction to confirm that you want to perform a refund.
3. Tap the circled arrow button on the bottom right. (Alternatively, tap ... in the lower right to view the names of the buttons on the bottom. Tap refund)
4. Enter the amount to refund and tap refund.
5. Confirm the refund amount and tap refund.
6. When given the refunded/voided message tap the back button twice to be taken back to the summary page.

If performing a refund for a transaction that has not been settled, ‘VOID’ will show for the transaction. If the transaction has settled and you perform a refund, ‘($X.XX)’ will show on the transaction screen for the amount of the refund.

When performing a refund for a partial amount and you receive an error, this may indicate the transaction has not settled and can only be voided by refunding the entire amount. Partial refunds can only be processed on a fully settled transaction. To avoid this error on recent transactions, simply void the entire amount, and make a new transaction for a smaller amount.