What types of organizations qualify?

To qualify for Non-Profit pricing, you must have a registered 501(c)(3) organization.

Which types of cards can I accept?

You can accept Visa, MasterCard, Discover, American Express, Diners Club, and JCB.

Are there setup, minimum processing, annual, etc. fees?

No. We don’t have application, sign-up, setup, or handling fees. We also don’t have minimum processing, annual, mobile, leasing, PCI compliance, address verification (AVS), or batch header fees.

What’s a chargeback?

A chargeback occurs when the cardholder disputes a charge that was made through your account. The chargeback fee is $15. If the dispute is resolved in your favor, Stripe refunds this fee. Learn more about chargebacks.

How will I receive money?

Earnings are transferred to your bank account on a 2-day rolling basis. Initial deposits on new accounts may take up to 7 days.

Am I locked in to a contract?

No, you can cancel any time. There is no lock-in and no termination penalty.

How will I be billed?

We’ll bill the monthly fee to your credit card. Stripe, our payments partner, will collect the transaction fees as you successfully process.

Can I sign up if I live in Canada?

Because credit card processing differs by country, we offer a separate plan if you’re processing in Canada. Visit our Canadian pricing for more details.

I have a different question.

Send us an email and we’ll get right back to you.