How do I quality for high volume pricing?

You must process over $250,000 per year.

Is there better pricing for even higher volume?

Yes. If you’re processing over $500,000 annually, please email for a customized quote.

Which types of cards can I accept?

You can accept Visa, MasterCard, and Discover. American Express processing may be added during sign-up. Amex quotes rates separately. Their rates vary by industry, region, and volume.

Are there setup, minimum processing, annual, etc. fees?

No. We don’t have application, sign-up, setup, or handling fees. We also don’t have minimum processing, annual, mobile, leasing, PCI compliance, address verification (AVS), or batch header fees.

Are there any other fees?

Visa, MasterCard, and the other payment brands may charge additional fees beyond the per-transaction fee. These fees will be passed through directly on your statement. Examples include Assessment Fees, International Assessment and Processing Fees, Network Access and Acquirer Program Support Fees, Misuse of Authorization Fees, Visa Debit and Prepaid Integrity Fees, and Fixed Acquirer Network Fees.

What’s a chargeback?

A chargeback occurs when the cardholder disputes a charge that was made through your account. The chargeback fee is $30. Learn more about chargebacks.

How will I receive money?

Deposits go directly to the bank account you specify within 2–3 business days of a transaction.

Am I locked in to a contract?

No, you can cancel any time. There is no lock-in and no termination penalty.

Why does the transaction percentage vary?

Transaction percentages are determined by the card type: 1.59% for swiped debit cards, 1.79% for swiped qualified credit cards, and 2.89% for key-entered or non-qualified cards such as government, foreign, or high-end rewards.

How will I be billed?

Your bank account will be debited directly by two of our partners: Authorize.Net and Merchant Focus.

Can I sign up if I live in Canada?

Because credit card processing differs by country, we offer a separate plan if you’re processing in Canada. Visit our Canadian pricing for more details.

Can I sign up for a personal account?

Yes! You don’t need a formal business structure. Just pick “Sole Proprietor” when signing up.

I have a different question.

Send us an email and we’ll get right back to you.